> ## Documentation Index
> Fetch the complete documentation index at: https://docs.1eye.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help from the 1eyeᴬᴵ team — through live chat or email.

If you run into an issue, have a question about your workspace, or need help with setup, signals, targeting, or destinations, the 1eyeᴬᴵ team is available through live chat and email.

## Ways to get support

**Live chat** — Select the Help icon in the top navigation to open live chat from inside your workspace. This is the fastest way to reach the team during business hours.

**Email** — Email [hi@1eye.ai](mailto:hi@1eye.ai) for setup help, billing questions, bug reports, or feature requests.

## Before you contact support

To help the team resolve your issue faster, include:

* Your workspace name and domain
* The page or feature you're having trouble with
* Steps to reproduce the issue, if applicable
* Screenshots, if relevant

## What to expect

The team will confirm receipt and follow up with next steps or a resolution. For urgent issues affecting signal capture or pushing to destinations, use live chat for the fastest response.

## FAQ

<AccordionGroup>
  <Accordion title="What's the best way to reach support?">
    Live chat, via the Help icon in the top navigation, is fastest. Email [hi@1eye.ai](mailto:hi@1eye.ai) for anything that doesn't need an immediate response.
  </Accordion>

  <Accordion title="Can I report a bug or request a feature?">
    Yes — email [hi@1eye.ai](mailto:hi@1eye.ai) with details, and include screenshots if you can.
  </Accordion>

  <Accordion title="Where can I find documentation?">
    Browse the full docs at 1eye.ai/docs.
  </Accordion>
</AccordionGroup>

## Next step

If you can't find what you need here, reach out through live chat or email — the team is happy to help.